SOAX Proxy User Reviews Analyzed — January 2026 Insights & Ratings

SOAX is a proxy provider known for its large IP pool, advanced targeting features, and attentive support team. With usage-based pricing at $3.60/GB and access to over 155 million IPs (HTTP, HTTPS, SOCKS5), SOAX markets itself as a premium solution for businesses and power users. But how does it measure up according to recent user reviews?

Average User Rating

Based on the latest reviews, SOAX maintains a 4.2/5 average rating. The majority of users praise its reliability, proxy quality, and standout customer support, though a minority report issues with mobile proxies and some concerns around pricing.

Key Takeaways from Recent User Feedback

The Pros

• Outstanding Support: Many users highlight the responsive and proactive support, with dedicated account managers such as Tiffany often mentioned by name.
• High Reliability: Users report minimal downtime, stable connections, and effective performance for demanding use cases (e.g., large-scale web scraping and automation).
• Precise Targeting: The ability to target specific ISPs and geographic locations is consistently praised.
• Clean IP Pools: SOAX’s residential IP pool is considered one of the cleanest, helping users avoid blocks and bans.

The Cons

• Mobile Proxy Issues: Several users experienced slow speeds and frequent disconnections with mobile proxies, impacting usability for some automated tasks.
• Strict KYC & No Free Trial: SOAX requires identity verification and only offers a paid trial, which some users find restrictive.
• Pricing: While most agree the quality justifies the cost, a few note that SOAX is pricier than competitors.
• Occasional Service Interruptions: A handful of reviewers report unexpected service outages or difficulties with billing and package purchases.

Deep Dive: Most Insightful User Reviews

Several reviews stand out for their detail and balanced perspective:

“We’ve been using SOAX since January 2025, and overall our experience has been very positive. Our account representative, Tiffany, has been consistently responsive and proactive in assisting with technical requests such as whitelisting and proxy setup adjustments. While SOAX’s pricing is on the higher side, we’ve found the reliability, proxy coverage, and level of support to justify the cost for our use case. We use around 10TB per month and have rarely encountered downtime or connection issues.”

“I do a lot of web scraping and have tested various proxy providers, but personally, I feel that Soax offers a far superior experience in terms of connection stability and IP quality. After switching completely to Soax, my performance has significantly improved.”

“Mobile proxies so slow these can’t be used. Logging in anywhere is complicated, doing any automated tasks nearly impossible.”

“Utterly disrespectful and unprofessional. At first they were ok… Then without any notice, they shut off your service, causing a huge production outage. If you’re even thinking of using Soax, be prepared to work with a team of untrained customer service, because you get what you pay for.”

These insights illustrate that SOAX excels in reliability and support, especially for users requiring large-scale proxy access. However, mobile proxy performance and customer service consistency are areas for potential improvement.

Conclusion & Recommendation

SOAX stands out as a premium proxy provider, especially for users who need reliable residential proxies, precise targeting, and responsive support. While the pricing is higher and mobile proxies may not meet every need, the majority of users find SOAX delivers excellent value for demanding applications. If you prioritize reliability, support, and advanced features—and are comfortable with the strict KYC and pricing—SOAX is a highly recommended choice for serious proxy users in 2026.

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Provider Quick Facts:

• Pricing: $3.60/GB usage-based
• Features: 155M+ IPs, HTTP, HTTPS, SOCKS5
• Pros: Precise ISP-level targeting, Clean IP pools, Fast support
• Cons: No free trial (only paid $1.99), Strict KYC requirements